Shipping & Returns

Shipping Policy

Free Shipping: Enjoy free shipping on all orders over $50 within the United States. We believe in providing exceptional value to our customers, and free shipping on orders over $50 is just one way we do that.
Standard Shipping: Orders are typically processed and shipped within 24-48 hours. Standard shipping takes 3-5 business days. We strive to ensure that your orders are processed and shipped as quickly as possible so you can enjoy your new products without delay.
Same-Day Shipping: Selected items are eligible for same-day shipping when ordered before 3 PM EST. Please note that same-day shipping availability may vary based on product availability and location. For those who need their items urgently, we offer same-day shipping as a convenient option.
Shipping Carrier: We use a reliable shipping carrier to ensure timely delivery of your order. We partner with a trusted shipping carrier to provide you with reliable and efficient delivery services.
Order Tracking: You will receive a tracking number via email once your order has shipped, allowing you to monitor the progress of your delivery. With our tracking system, you can stay informed about the status of your order and anticipate its arrival.

For further detail; please contact our support team at support@highspeedhub.com

Return & Exchange Policy

Return Window: You may return or exchange eligible items within 30 days of the purchase date. We understand that sometimes products may not meet your expectations, and we offer a generous 30-day return window to give you ample time to evaluate your purchase.
Return Conditions: Items must be returned in their original condition, unused, and with all original packaging. To ensure a smooth return process, please return items in their original condition, unused, and with all original packaging included.
Return Shipping: Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival. We understand that returning items can be inconvenient, and we recommend checking the condition of your items upon arrival to avoid unnecessary returns.
Refunds: Refunds will be issued to the original method of payment within 5 business days of receiving the returned item. We process refunds promptly to ensure you receive your money back as quickly as possible.
Exchanges: If you would like to exchange an item, please contact our customer service team to arrange a replacement. Our customer service team is available to assist you with exchanges and ensure a seamless process.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund. We take pride in the quality of our products, and if you receive a damaged or defective item, we will resolve the issue promptly.

If you have any questions about our shipping and returns policy, please contact our customer service team at support@highspeedhub.com or (888) 549-0947. Our customer service team is dedicated to providing you with excellent support and assistance.